Let me clarify

As a comment on Ross Mayfield's post about process I wrote:

Process is the sort of word that grown ups in suits use to throw their weight around and to convince others that they know what is going on and that it makes sense.

This is still causing some consternation so I replied with the following:

My comment was based on real experience. When I was on the first rung of management, in a supervisor's role, I clearly remember the sudden appearance of the word "process" in the language of those around me and above me. It initially meant nothing to me, and I suspected at the time, not much more to them either. It was clearly being used as a means of distinguishing those in the know and those not and was the first of many occasions when I was to witness language being used as a power tool rather than a communication one.