A spoke in the wheel

A friend of mine e-mailed me yesterday to ask what she should do about the fact that Spoke were refusing to remove her contact details from their site despite the fact that she was unsure how they got them and had asked them to take them down.

Today BoingBoing pointed to this from Phil Yanov: 

Spoke.com has built a scheme to capture and then sell the personal contact information of practically everyone connected via e-mail. The plan is genius -- evil genius. Read on...

[Links to Spoke omitted intentionally]

[Update] Jeff Leroux of Spoke has responded in the comments thread to Phil's post. I wonder what his response to my friend would be ....