Corporate listening

A line in another Stuart Henshall post (I am so glad he is back to blogging again) got me thinking:

If you want a conversation to really take hold in a company you have to teach the CEO how to listen.

It got me wondering how much listening Mark Thompson is doing at the BBC at the moment and then I thought that if he was then it would be "corporate listening". The sort of listening managed by internal comms departments that is meant to make you feel reassured but in fact makes you very scared.