I know I shouldn't use this blog to rant but ....
When I transferred my line and calls to TalkTalk I opted for online billing when I filled in the original online form.
When I try to log in the system says it doesn't recognize my e-mail address.
They then keep sending me e-mails, to that very address, nagging me to do online billing.
When I call for the fourth time to try to get it sorted the automated system askes me to input my phone number.
When I eventually get through to a person the first thing he asks for is my phone number.
When I ask, politely, what the point was of keying it in when I now have to repeat it all to him he hangs up on me!Grrrr