Losing control

During the Q&A at a recent event a senior manager in the organisation I was speaking to said something along the lines of "If we let people begin to use these social media tools then we won't have control over what is said in public". I waited a moment then asked "And what will happen then?"

There was an awkward silence then someone at the back of the room said in loud voice, directed at the senior person, "Yes - what will happen then?"

Needles to say an animated and productive conversation ensued.