I was asked in an interview today if I thought that technology, namely social technology, could bring about change. I was tempted to quote the old psychiatrist joke about people having to want to change but resisted. I do think though that whether it is the Arab Spring, Occupy Wall Street, or your staff talking about your business with other staff online, the technology is not causing people to change their attitudes but it sure is speeding the process up.
I believe what we are seeing is the morphing from the industrial, corporate mindset to something new and potentially very different. We happen to have the Internet as a platform on which to conduct our conversations about these changes. It enables more people to learn faster from each other, to work out what is happening, and to gain support and strength from each other as they muster the energy and courage to fundamentally change how they see the world.