The biggest challenges clients face

  1. At least thirty years of ingrained business culture that focusses on process rather than people and doesn't have the language or concepts to handle relationships.
  2. Senior people who will never get "it" but have the power to stop "it" happening.
  3. People's fear of disapproval if they say what they think.
  4. Vendors who talk nonsense about unrealistic timescales and benefits and want to lock them into over-engineered solutions that keep IT departments happy but don't change the world.
  5. IT
  6. IT