The promise of technology

Don't get me wrong. I love technology and I love its potential to change the world.


I used to walk around the open plan offices at the BBC looking at all those people staring blankly at the beige PCs on their desks (which cost many millions to supply and support) rather than talking to each other and wondered what the ROI was.

I watch most people struggling to cope, still, with even basic use of their computers, unaware of all the wonderful productivity and creative power waiting at their fingertips.

Even teenagers, the "Gen Y" on whom so much faith is placed, use about ten percent of the power of their smart phones and that mostly to chat with each other and share selfies.

Is this inevitable? Does accessing all of this wonderful potential take a geeky mentality that most don't have, or even want to have? Will things get easier as interfaces improve, or will technology continue to outpace most of the population causing stress, frustration, and inefficiency?