Today, yet again, I tried to send a copy of my presentation to a client in advance of my keynote on Wednesday only to have the file rejected by their email system due to a file size limit. So guess what I did? I stuck it on Dropbox and sent them the link.
I have also set up a Slack team this morning to work with another client, and most clients resort to using their own phones or tablets to carry out Skype calls when we need to coordinate. This sort of "Shadow IT" is becoming the norm.
In their efforts to maintain control IT are losing it. Isn't it time for an attitude of enabling pragmatism?